Refund policy

Refund & Return Policy

At Krantiveer Ayurveda, we take great care in packing and delivering our products safely.

Returns

• Products cannot be returned once delivered.

• Due to the nature of Ayurvedic and consumable products, returns are not accepted after delivery.

Refunds / Replacements

• If the product is damaged or broken at the time of delivery, we offer:

  • Replacement or

  • Refund, as per your preference.

• To claim a refund or replacement, please contact us within 24 hours of delivery with clear photos or videos of the damaged product.

Orders via Personal DM

• Any order placed through personal DMs (WhatsApp / Instagram / other platforms) is not recorded on our website.

• Such orders are handled manually and may not reflect in website order history.

Cash on Delivery (COD)

• If you prefer Cash on Delivery (COD), please place your order through personal DM only.

Important Note

• Refunds or replacements are not applicable for:

  • Incorrect address provided by the customer

  • Delayed delivery due to courier issues

  • Change of mind after delivery

For any support or queries, please contact us directly.